This is a conversation I had with BT today after they failed to reply to my request to help when I raised an assue. I was given an incident number but despite this they never can back with a soultion. I sent a few reminders. In the end I went to live help.....useless! The conversation below. It is like talking to a brick wall with BT. All I wanted to do is upgrade bt broadband! Apparently you cannot order this package online????? You have to phone a number. Great unless you are deaf. More like discrmination!
I'm really sorry about that. If you need any assistance getting this order placed please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and we can communicate via email. You can find the link by clicking on my username.