cancel
Showing results for 
Search instead for 
Did you mean: 
sb4100
Beginner
234 Views
Message 1 of 2

bt hub 6a pages cant load, no management working

Hi just wondering if anyone else recently is having issues with the bt hub 6a, it was fine for previous months but all of a sudden last couple of weeks, im getting non stop issues, pages cant load, unable to access the hub management, just get page cannot be displayed, then keep to access the management usually about 5 minutes then its back, but usually until you try accessing hub management it wont reconnect. ive even tried running the bt troubleshooter but that pages doesnt even work never.

 

it happens at any time, could be fine for hours, then all of a sudden happens.

 

 

Product name:

BT Hub 6A

Firmware version:

SG4B1000B316

Firmware updated:

28-Jul-2017

Board version:

1.0

Gui version:

1.64.0

WAN:

PPP Connected

 

is there any known issues with this hub?, or if it the open reach modem? ,or the BT POE BOX?

 

its a fibre to fibre line, in a new build area

 

Thanks

0 Ratings
Reply
1 REPLY 1
Distinguished Sage
Distinguished Sage
231 Views
Message 2 of 2

Re: bt hub 6a pages cant load, no management working

Welcome to this user forum.

 

There have been a few reported incidents like this on this forum. Try a factory reset of the home hub using the recessed button.

0 Ratings
Reply