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Pete23
Beginner
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Message 1 of 21

can't connect to https: site

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I recently change my website to be secure https:// but from my home network using BT HH6 I can connect to the new secure site it will only connect to the old unsecured http:// site,  However from my work laptop connect through the same wifi network & hub and through my companies network I can load the https:// site.

Using my mobile devices phone/tablet etc, these load the https:// site either through 3/4G or when connected to external wifi such as Starbucks etc. but again when I connect the device to my home network they route only to the old unsecured http:// site

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albertj
Aspiring Contributor
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Message 2 of 21

Re: can't connect to https: site

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If you force your browser to load it over https:// does it redirect to http://?
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Pete23
Beginner
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Message 3 of 21

Re: can't connect to https: site

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yes it redirects to http://
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albertj
Aspiring Contributor
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Message 4 of 21

Re: can't connect to https: site

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Do other devices on the same network load it over https?
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Pete23
Beginner
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Message 5 of 21

Re: can't connect to https: site

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No they all get routed to the old http:// site
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albertj
Aspiring Contributor
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Message 6 of 21

Re: can't connect to https: site

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Would it be possible to post the URL of the site with this issue?
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Pete23
Beginner
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Message 7 of 21

Re: can't connect to https: site

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No problem the my BT HH6 routes through BT as athe ISP is cbfgolfsociety.co.uk

Old cbf.PNG

The new site I can reach from any other network other than my home network using the same device is.....

New cbf.PNG

 

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albertj
Aspiring Contributor
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Message 8 of 21

Re: can't connect to https: site

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Your site isn't configured for https:// correctly.

If I try and load it then I get taken to the http:// version:
Screenshot 2019-08-14 at 17.02.09.png

And if I force my browser to go to https:// then I get this:

Screenshot 2019-08-14 at 17.03.41.png

 

If I then go to https://, it says your SSL Certificate is invalid

Screenshot 2019-08-14 at 17.05.16.png

This was in Chrome, but the same occurs in Firefox.

I would recommend speaking to your host about this, as I don't believe it is configured correctly. 

 

EDIT: This was on a BT Connection, but as you say loading it over 3G (in my case Three), fixes the issue. 

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Distinguished Sage
Distinguished Sage
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Message 9 of 21

Re: can't connect to https: site

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I have found that it loads as https://cbfgolfsociety.co.uk without any problem in Chrome, Firefox, Opera and Edge.

Can you load other https sites without problems? 

 

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albertj
Aspiring Contributor
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Message 10 of 21

Re: can't connect to https: site

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An issue with HH6 maybe or BT DNS Servers? I loaded it over BT and had the same issue. I load it over 3G and it’s fine...
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