I am struggling to connect my printer (HP Officejet Pro 6960) to my wifi network. I had it connected fine prior to switching over to BT from another network provider. Can anyone please recommend how I can go about connecting the 2 please.
Many Thanks in advance
did you turn off smart setup inthe hub?
To turn off "smart setup" on the Homehub.
See link how to do that.
After you have done that you should carry out a factory reset on your printer then carry out the initial connection guide that came with the printer. Make sure you use the Smarthubs wireless key/password and not the admin password.