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Message 1 of 5

connecting HP printer to BT Smart Hub

Hi

I am struggling to connect my printer (HP Officejet Pro 6960) to my wifi network.  I had it connected fine prior to switching over to BT from another network provider.  Can anyone please recommend how I can go about connecting the 2 please.

 

Many Thanks in advance

Sam 

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Message 2 of 5

Re: connecting HP printer to BT Smart Hub

did you turn off smart setup inthe hub?



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Message 3 of 5

Re: connecting HP printer to BT Smart Hub

How do i go about turning that off please and will it affect everythig else I have connected
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Message 4 of 5

Re: connecting HP printer to BT Smart Hub

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-...



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Message 5 of 5

Re: connecting HP printer to BT Smart Hub

To turn off "smart setup" on the Homehub.

See link how to do that.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-...

After you have done that you should carry out a factory reset on your printer then carry out the initial connection guide that came with the printer. Make sure you use the Smarthubs wireless key/password and not the admin password.

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