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sinestro
Beginner
262 Views
Message 1 of 7

connection speed puzzle?

bought a 1om cat6 cable to have my xbox 1 wired.....but im only getting 12mb download speed......i tryed the cable into my other xbox 1 and im getting 40-50mb download.......any 1 able 2 expland this or how 2 fix it????

 

bt hub 5 im using......

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6 REPLIES 6
Liam_
Expert
252 Views
Message 2 of 7

Re: connection speed puzzle?

Seems cable is ok and the port used on the router, looks like the Xbox is to blame.  Try checking the port is clean, as in no fluff or whatever stuck inside.

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sinestro
Beginner
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Message 3 of 7

Re: connection speed puzzle?

yea fluff/dust in there but made no difference...... ~_~

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sinestro
Beginner
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Message 4 of 7

Re: connection speed puzzle?

forgot 2 say im getting 40-50mb download on wireless...

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Liam_
Expert
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Message 5 of 7

Re: connection speed puzzle?

If the contacts are clean and none are out of alignment it could be the controller chip that is on the way out.  If carefully cleaning the contacts with say a cotton bud and alcohol, surgical spirit's best, doesn't improve things then either stick with wireless or perhaps get the Xbox tested and repaired.

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Jayebmx
Contributor
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Message 6 of 7

Re: connection speed puzzle?

It sounds like a faulty XBOX to me.

 

See if your XBOX One is still under warranty by ringing Microsoft, if it is they will arrange to have it collected and repaired at no extra cost.

 

Also if you are getting a higher wireless speed than wired speed, then the cable could be to blame ultimately.

 

-Jaye.

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sinestro
Beginner
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Message 7 of 7

Re: connection speed puzzle?

its at lease 3 years old so well out of its warranty lol

 

cable is brand new and works fine on my other xbox1...

 

so **bleep** that lol

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