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dengogee
Newbie
354 Views
Message 1 of 6

desktop help

broadband desktop help will not launch. I have tried uninstalling and reinstalling but still will not launch

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5 REPLIES 5
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: desktop help

There is some help here, you need to uninstall it fully first.

 

Problems installing or updating Desktop Help

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Distinguished Guru
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Message 3 of 6

Re: desktop help

I'll offer my usual suggestion: try uninstalling it, then don't bother trying to install it again. BT Broadband works perfectly well without it.
DarrenB
Contributor
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Message 4 of 6

Re: desktop help

Could you elaborate a bit more on the symptoms. Does it freeze on a certain screen, 404 page not found error, does nothing?

Also what is your operating system and browser version.
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dengogee
Newbie
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Message 5 of 6

Re: desktop help

Desktop help willnot launch on any screen

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dengogee
Newbie
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Message 6 of 6

Re: desktop help

browser is I.E.9     WINDOWS 7

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