I had to do a factory re-set due to a problem (windows XP). Since then (after I had re-connected to the Internet) every time I open my browser, it goes to my home page but most of the page is missing and the tool bar on the home page is mostly "greyed out" including the e-mail button.
The current news is showing on what parts of the page are showing, which shows I am connected, but if I click on the greyed out mail button or try to use the search, I get connection problem page come up....therefore, I can't get anywhere other than half a "Home Page".
I have used the repair button, and it goes through the usual procedures, ending by saying it has been repaired, but still the problem persists.
I have checked on the "Internet options" and all appears to be what should be there, but to no avail.
Try emptying all of the Temporary Internet Files (Cache).
When you have done that, reset the maximum cache size to 20MB.