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Moderator
Moderator
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Message 11 of 13

Re: home hub 5 not showing wired connnections

@locdoc1234  Thanks for posting and welcome to the BT.com community forums. I'm sorry to see you're having problems connecting to your new Hub via ethernet. I've sent you a Private Message with details on how you can get in contact with the mod team and we'll be happy to help.

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locdoc1234
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Message 12 of 13

Re: home hub 5 not showing wired connnections

*edited by mod*

During the bad storms there was a problem with the broadband i have been sent out a new router and have purchased Mini home hotspot 600 multi kit. however when i connect the extender ,my imac and the fire box into any of the ethernet ports on my new router there are no wired connections showing up on the manager screen.

i have tested all the cables and these are fine,knock on and off, factory reset  but what ever i do there are no wired connections showing this means that i have rubbish speeds through the rest of the house and 28mbs at the router on wireless

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Distinguished Sage
Distinguished Sage
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Message 13 of 13

Re: home hub 5 not showing wired connnections

@locdoc1234 

I have moved your last post out of public view, as it contained lots of personal info, as this is a public board. A moderator will edit it and return it here.

Edit:- Its back!

 

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