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Aspiring Expert
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Message 1 of 5

hub 4 wi fi dongle

i have got a bt hub 4 and have a laptop and a printer both are 800 11 n. sometimes the signal drops out when i am in another room from the hub do i need to use a bt dongle on my pc to get a better signal.

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Distinguished Sage
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Message 2 of 5

Re: hub 4 wi fi dongle

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Moderator
Moderator
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Message 3 of 5

Re: hub 4 wi fi dongle

@helzapoppin before getting an extender have you tried changing the wireless channel and separating the SSID's as these changes may help improve your wireless performance?

 

Cheers

Neil

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Aspiring Expert
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Message 4 of 5

Re: hub 4 wi fi dongle

my hub chanels are 2.4 chanel 6, 5ghs chanel 40 so i have not change them, does it make a difference that the 5ghs is 800.11.a/n and my laptop is 800.11. n.

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Distinguished Sage
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Message 5 of 5

Re: hub 4 wi fi dongle

manually select one of the 2.4Ghz channels there are 13 of them to choose from channels 1-6-11 are the most used as to the 800.11.a/n and .11.n it will make no difference
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