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HTownson
Newbie
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Message 1 of 4

phonecall

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I have just had a call from BT about my hub and lack of security which i have not reported. they insisted i put on my old laptop which i hadnt used for 2 years and then couldnt get into. they said it was a security matter. what is happening? i now have got into my laptop.

 

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Andy005
Aspiring Expert
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Message 2 of 4

Re: phonecall

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It's a scam @HTownson, don't do anything.

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: phonecall

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Definitely a scam.

Nobody genuine will EVER call you about a supposed problem.

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Moderator
Moderator
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Message 4 of 4

Re: phonecall

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Hi @HTownson

Welcome and thanks for posting!

The guys on here are absolutely right, it sounds like a scam.  BT would never call asking for personal information out of the blue and we'll never call from an unknown number.  Please remain vigilant at all times.

You can see more info here - Security Warning: Fraud Activities and Scams

and here - Scams Advice

Cheers,

Robbie

Community ModeratorRobbieMac
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