I have a BT smart hub which has a wired connection running to a sky +hd box that has been dropping out on a regular basis it now wont connect at all ,looking on the smart hub manager at the port 3 it shows 0 devices
Tried port 4 still 0 devices showing have had the cable checked out ok sonos port 2 / mac port 1 showing and working fine
Have tried resetting hub and sky box and all the usual procedures sky suggest
looking at the smart manager sonos is static mac is DHCP
did you turn off smart setup on hh6?