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hixopupo
Beginner
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Message 1 of 2

smart hub randomly reboots

Hi wonder if someone can help me,

My smart hub randomly reboots, it can (I think) go for several days with no problem, & then it will re boot, sometimes once or twice, sometimes over & over again for up to 45 mins, I can reconnect for a few moments as it completes but (of course) am disconnected as it reboots.

Thanks for any help that can be offered

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: smart hub randomly reboots

check your landline for noise  dial 17070 option 2  should be silent and best with corded phone

if no noise then try factory reset of hub by pressing recessed button on back and holding 20/30 secs until light flash  when reboots remember to turn off smart setup



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