Hope someone can help me. We have a BT Hub 3.0 at our school, but for some reason some machines can connect to the network and see folders, but not get any connection to the internet.
I am thinking is there a pool is leased addressese the hub sends out either run out?
Maybe there is a block put on some devices due to firewall policies?
Or could it be something else.
I have checked out the BT Hub Manager - Event Log, but to be honest I am not sure what I am looking for. Its a shame, because some students just cannot get access to the internet, regardless if I reboot the Hub or not.
I had another look at the settings and experiement a few.
It seems on some machines I can ping google via the IP address and the DNS name
On the machines that cannot connect to the internet, I cannot ping with their dns name e.g. www.google.com. Jowever I can ping the IP address e.g. 126.96.36.199
What setting on the BT Home Hub 3.0 can I change in order to resolve issues with DNS?
Try a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds. This can often sort out problems that a normal reset doesn't.
Thanks for the reply.
I am wondering what could cause the DNS to just mess up. This started to happen when more devices started to connect to the Hub. I have increased the IP range off the DHCP table. Any idea how many devices the Home Hub 3.0 can handle?