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ianm2
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Message 1 of 23

trying to connect Epaon XP-2100 to BT Homehub6dx

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I have just upgraded to the Homehub6dx and it won't talk to my Epson printer.

I have followed all of the Epson instructions but no luck.

 

Any suggestions?

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imjolly
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Message 2 of 23

Re: trying to connect Epaon XP-2100 to BT Homehub6dx

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have you turned of smart setup  

Turn Off smart setup

 

have you split the networks   

Split the networks

 

 

 

 

 

 

 

 



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ianm2
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Message 3 of 23

Re: trying to connect Epaon XP-2100 to BT Homehub6dx

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Hi, no I haven't but the link takes me to Homehub 4 or 5. Is it the same process for Homehub6?

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licquorice
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Message 4 of 23

Re: trying to connect Epaon XP-2100 to BT Homehub6dx

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The link takes you to the hub6 (aka smart hub) as well

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imjolly
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Message 5 of 23

Re: trying to connect Epaon XP-2100 to BT Homehub6dx

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the smart setup link has various versions of the hub but same principle applies to all

splitting the networks is the same or very similar   if you had a SH2 then you cannot split the networks



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ianm2
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Message 6 of 23

Re: trying to connect Epaon XP-2100 to BT Homehub6dx

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I have turned off smart set up but couldn't split the networks as my hub is not a 4 or 5 but seems to be a 2 and the option to unsync the 2.4 and 5ghz was not available...
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ianm2
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Message 7 of 23

Re: trying to connect Epaon XP-2100 to BT Homehub6dx

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Still unable to connect the printer...
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licquorice
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Message 8 of 23

Re: trying to connect Epaon XP-2100 to BT Homehub6dx

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Factory reset the printer and set up from scratch.

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licquorice
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Message 9 of 23

Re: trying to connect Epaon XP-2100 to BT Homehub6dx

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A friend has the same printer and I changed their hub to a SH2 on Tuesday, just pressed the WPS button on the hub, pressed the WiFi button on the printer for about 10 seconds until the 2 icons started flashing and it connected straight away

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ianm2
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Message 10 of 23

Re: trying to connect Epaon XP-2100 to BT Homehub6dx

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I'm glad it worked for you, but I re-installed the software via the CD and the Hub light flashed and the printer flashed and then the printer decided that it couldn't connect...

Stuck now...

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