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garycpos
Beginner
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Message 1 of 6

using Asus Ax88 router

Hi Guys,

I am sure one of you learned specialists can answer my question i am stuck on.

Currently I have my DECT phone master plugged into the back of the Smart Hub2 on fibre900 which works fine, but if I change out the smart hub 2 for the Asus WiFi 6 what do I need to buy or do to connect my DECT phone master as none of the better routers have a phone port ? 

Appreciate any help or advice on this

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5 REPLIES 5
Keith_Beddoe
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Message 2 of 6

Re: using Asus Ax88 router

@garycpos 

You can only use the Smart Hub 2 for the digital voice service, no other routers can be used with this service.

garycpos
Beginner
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Message 3 of 6

Re: using Asus Ax88 router

So the only solution would be to get a landline fitted ? I have the full fibre modem installed under the stairs with what looks like a phone lead coming off with a RJ 11 connector on it ?(New House Build)
Is there any other solution available in your mind if I use the Asus WiFi 6 router ?
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garycpos
Beginner
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Message 4 of 6

Re: using Asus Ax88 router

Could I use the Smart Hub2 as a bridge with a different IP and turn off DHCP whilst still keeping my DECT connected to it ?
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Keith_Beddoe
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Message 5 of 6

Re: using Asus Ax88 router


@garycpos wrote:
So the only solution would be to get a landline fitted ? I have the full fibre modem installed under the stairs with what looks like a phone lead coming off with a RJ 11 connector on it ?(New House Build)
Is there any other solution available in your mind if I use the Asus WiFi 6 router ?

That would be a FVA (Fibre Voice Access) which is no longer available, as it been replaced by BT Digital Voice which uses the Smart Hub 2.

Unless there is also a copper connection coming into the house, which is unlikely now on new builds, you have no other option. 

Why do you want to use a different router?

If its a wireless mesh solution you are looking for, then the BT Complete Wifi solution uses the smart hub 2 as the first node in the mesh, which consists of the black disks provided as part of the package.

The other option is to use a mesh system that can work in AP mode, and you then turn of the wifi on the home hub.

Systems like the Tenda Nova MW6 can do that.

garycpos
Beginner
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Message 6 of 6

Re: using Asus Ax88 router

Thanks Keith,
I have just had so many connection issues and dropouts, and the consensus of opinion points to the router. I was speaking with technical yesterday and they do not expect the firmware fix until October, but I have the added issue of my phone is connected. Some say Bridge it so you keep your phone connection but the SH2 clicks continuously I am told. On tests yesterday my connection failed minimum speeds 2 out of 3 times and running with fast.com one result was 750, next was 249 and next was 425 all within 10 minutes with only 1 laptop connected and WiFi turned off.
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