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peter9999
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Message 1 of 9

wifi printer connection issues

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I have a BT Homehub 3 with a number of devices successfully connected (MacBook Pro; Apple TV; Sky OnDemand Wireless Connector etc) but I'm having problems reconnecting my Canon MG5450 wireless printer after a power cut.

 

I have connected the printer to the wireless network and the printer Network Configuration Page shows it connected to the network. However it is not shown on the BT Homehub Manager My Home Network Devices list and cannot be found by my MacBook Pro.

 

Connection: Active

MAC Address: 18:OC:AC:2A:4E:B1

Channel: 6

Authentication: WPA-PSK

Primary Server: 192.168.1.254

 

Any help please?

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Distinguished Sage
Distinguished Sage
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Message 2 of 9

Re: wifi printer connection issues

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Welcome to this user forum.

 

There are quite a number of threads on this board offering solutions.

https://community.bt.com/t5/forums/searchpage/tab/message?location=forum-board%3AOtherBB&q=wireless+...

 

In addition, this page should help.

http://forumhelp.dyndns.info/hardware/hardware_menu.html

 

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peter9999
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Message 3 of 9

Re: wifi printer connection issues

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Thanks for your reply. I have previously searched the forums for an answer but none seems to fit my situation. The most common solution seems to be to give the printer a static IP address but this seems to require access to the printer configuration page on the network.

 

Whilst my printer is connected to the network it is not showing on the BT Homehub Manager devices list and therefore i cannot access it on the network.

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Distinguished Sage
Distinguished Sage
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Message 4 of 9

Re: wifi printer connection issues

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Can you not manually configure the address on the printer itself? You certainly can on Epsons and HPs

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Distinguished Sage
Distinguished Sage
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Message 5 of 9

Re: wifi printer connection issues

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What is the make and model of the printer? They nearly all come with a setup disk, which allows you to manually configure the settings, when the printer is connected via a USB lead.

You can then disconnect the lead, once the settings have been altered.

 

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Distinguished Sage
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Message 6 of 9

Re: wifi printer connection issues

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http://www.canon.co.uk/For_Home/Product_Finder/Printers/Inkjet/PIXMA_MG5450/#p-specification7

 

Can be configured on the printer, USB connection not required.

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peter9999
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Message 7 of 9

Re: wifi printer connection issues

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Thanks for the replies. I've downloaded the manual but can't see anything in there on how to set a static IP address.

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Distinguished Sage
Distinguished Sage
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Message 8 of 9

Re: wifi printer connection issues

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From the manual at

http://gdlp01.c-wss.com/gds/5/0300008395/01/MG5400_NonPC_EN.pdf

 

 

The device may not be able to connect to the network in the following cases:

If the DHCP function of the access point is inactive, enable the DHCP function or specify the IP address (IPv4 only)
of the printer and confi gure wireless connection settings again. In addition, make sure that the selected WEP key
number and entered WEP key are correct.
For details on how to check or change the settings of the access point, refer to the manual supplied with the access
point or contact its manufacturer.
To specify the IP address of the printer, follow the procedure below.
1. Display Setup in the HOME screen, then press the right Function button.
2. Select Device settings, then press the OK button.
3. Select LAN settings, then press the OK button.
4. Select Other setup, then press the OK button.
5. Select TCP/IP settings, then press the OK button.
6. Select IPv4, then press the OK button.
7. Select Yes, then press the OK button.
8. Select IP address, then press the OK button.
9. Select Manual setup, then press the OK button.
Follow the on-screen instructions to proceed with settings.

When the setup is complete, press the HOME button

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peter9999
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Message 9 of 9

Re: wifi printer connection issues

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Solved! Thanks for all the help.

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