I have exhausted my limited IT knowledge.
Have a BT homehub 5 on broadband - all working fine until today...
Hub is connected to a netgear 24 port - with wired network around house and 3 netgear wireless routers around the home wired in.
I noticed today my printer wired to the hub, had a temporary address 169.254.... - my BT hub is the DHCP.
And all my wireless devices keep dropping wireless - constantly - all of them are ipads or iphones.
Have taken everything down and re started. Just cannot seem to see the issue especially as i am getting internet from my wired pc. It is odd that the wireless connection goes and my gear reverts to 3G.
Is it the home hub DHCP not working? Is there a BT fault?
Can anyone suggest any tests i can do or anything it maybe.
Thanks in advance
Solved! Go to Solution.
Hi cab50 and welcome,
Sorry you're having problems with the connection. Have you tried switching off the smart wireless function? Can you give us as much detail on the problem as possible and we'll try to help.
Having this exact same issue, again only recently started doing this.
I have the same issue it since last update
Software version 22.214.171.124.83.8.204 (Type A) Last updated 11/01/15
Just seen this, I'm also having the same issues and the date of 11/02/15 seems to make sense to when I started having problems
I have the same problem. The printer and the hub report the same IP but can't print from macbook or ipad unless I reset the home hub 3. It then works for a while and then drops the connection again. Since around Xmas the macbook struggles to connect to the hub on start up. If I force a connection to BTfon and then change it to the hub it connects ok. Sometimes it won't reconnect after every "sleep"
I suspect there has been an update that has created the issue. Any help from BT much appreciated.