We have tried to block several scam numbers recently using 1572. However the last number reported by 1572 isn’t the number which was used and is reported by 1471.
When you try to add it to the barred list, call protect just says you’ve already added that number!!! (usually a 01234.. number)
So basically scammers have found a way through BT call protect and BT seem unable to fix it. They will still try to flog you a phone which lets you select a list of numbers you will only accept calls from though!
Meanwhile millions of vulnerable people are being distressed by scam calls. Well done BT!
Do you know which number the call shows in the Call Protect logs?
It will probably be a voip call. These are difficult to block on Call Protect, as the caller keeps changing the number. Screening callers from the phone is sometimes the only solution....or perhaps a separate call blocking device........