"Priority phone line fault fixes – tell us about a problem on your phone line and we'll prioritise fixing it for you. This means we'll aim to fix it by the end of the next working day "
"We'll prioritise fixing a phone line fault for Line Rental Plus customers. We'll aim to fix it by the end of the next working day (Monday to Saturday). That means we'll aim to fix the phone line fault at least a day earlier than customers on standard line rental."