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joyous253
Newbie
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Message 1 of 2

Add my mums account to my online account

I officially manage my mothers account - i get her paper bills and any BT calls come to me.  Ive tried to add her account to me online account but after i put her account number in on 'add another account' the screen is just blank. I had onine caht and Sonal was unable to do it and said I should set her up her own online account. But when I try to do that with my email it wont let me (as I alreday have an account!) and I really dont need to 2 log ins even if I went and got an email especially for this. There must be a way to do this please. 

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Moderator
Moderator
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Message 2 of 2

Re: Add my mums account to my online account

Hi @joyous253,

You should be able to add that account to your MY BT? Did you manage to get this sorted?

If not, I'll be able to take a look at this for you. You can send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB

Community ModeratorPaddyB
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