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Distinguished Guru
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Message 31 of 106

Re: Automated scam message?

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@guyleventorreswrote:

Yes there are gangs of these corrupt oiks. They use a voiced teletext message "This is BT your Internet will be going off for a few days!" When you ring back on 1471 it is unobtainable. Virgin are aware and it is a big problem. Also ensure even the REAL BT or Virgin are who they say they are? I was caught like this. The crooks were waiting for me to calll the real Virgin and intercepted the phone call. I lost my Internet for two days. twice over.


Hi, welcome to the forums.

This is a worldwide problem with the scammers spoofing the number they call from.

With regard your last sentence, how did they intercept the call? What made you think they did? - or did they give you a number to call? Also, these scammers can't actually stop your internet.

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Angel17
Beginner
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Message 32 of 106

Re: Automated scam message?

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There is  never a number when I now dial 1471.  The message is “we do not have the callers number to return the call”

I keep telling folks at work, family and friends to keep them aware...  you are right it’s very easy to take the calls seriously.

I keep expecting the techey guys to come up with a solution to this type of thing- eternal optimist 

i have read read all the posts and appreciate the feedback 

 

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parwitch
Newbie
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Message 33 of 106

Re: Automated scam message?

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I just had the same thing from 0161 858 7002. First there was an automated message and then I was put thourgh to some woman with an Indian accent to say that our internet was being acessed by someone illigally and our internet woul dbe turned off . She was going to put me through to someone and I said its OK I would deal with it later.

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pompey1898
Expert
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Message 34 of 106

Re: Automated scam message?

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Lulili
Aspiring Contributor
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Message 35 of 106

Re: Automated scam message?

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Just received yet another recorded scam call, must be my 10th. This one was from 01678400940

i’ve reported It.

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Gizzo
Aspiring Contributor
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Message 36 of 106

Re: Automated scam message?

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Just received a recorded messages from somebody claiming to be BT saying that my phone and broadband is about to be disconnected. As I am not using BT as my service provider it is an obvious scam. The number they used was probably fake too as it appears to be North Uist in the outer  Hebridies. Using 1471 the number the call came from appeared to be 01876 892100.

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Moderator
Moderator
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Message 37 of 106

Re: Automated scam message?

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Hi @Gizzo welcome to the community and thanks for posting, I agree that would almost certainly have been a scam call and I can confirm that number doesn't exist.

I'd recommend you report the call anyway on the link that @pompey1898 posted to help our fraud team investigate.

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plusman
Aspiring Contributor
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Message 38 of 106

Re: Automated scam message?

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I have just had the same type of call - automated British-sounding recording informing me that my phone and internet would be disconnected tomorrow and to press a number to continue. I hung up.

The dialling number was: 02029989661

I have reported it as suggested to https://www.bt.com/consumer/edw/scams/

 

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Distinguished Guru
1,414 Views
Message 39 of 106

Re: Automated scam message?

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@plusmanwrote:

I have just had the same type of call - automated British-sounding recording informing me that my phone and internet would be disconnected tomorrow and to press a number to continue. I hung up.

The dialling number was: 02029989661

I have reported it as suggested to https://www.bt.com/consumer/edw/scams/

 


Hi.

The number is spoofed, and according to the OFCOM database the number range 020 2xxx is not allocated.

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Gizzo
Aspiring Contributor
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Message 40 of 106

Re: Automated scam message?

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I have reported the call at https://www.bt.com/consumer/edw/scams/

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