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davidgom
Contributor
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Message 1 of 8

BT 1572

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How do I unblock a number which I blocked by mistake?

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7 REPLIES 7
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Message 2 of 8

Re: BT 1572

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@davidgom wrote:

How do I unblock a number which I blocked by mistake?


If you login to My BT, scroll down to "Manage Your Settings".

Scroll down to "Manage BT Call Protect".

You will see a listing of blocked callers, and the Edit option allows you to delete specific blocked numbers, from that list..

 

davidgom
Contributor
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Message 3 of 8

Re: BT 1572

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Thanks a million all done.Spent 1/2 hour on text talk to get answer and got nowhere.

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JR011147
Beginner
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Message 4 of 8

Re: BT 1572

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When blacklist is full, how can I delete them to add more pest calls? And once deleted, does that mean I will start receiving calls from previously blacklisted calls? thanks for any help given

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pompey1898
Recognised Expert
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Message 5 of 8

Re: BT 1572

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Hi @JR011147,

Goto https://www.bt.com/s/apps/appspstn/index.html?accKey=9034589#/blacklist/, then log in.

It will bring up a list of your blocked numbers.  Select tthe one/s you want to delete, click on edit then delete

JR011147
Beginner
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Message 6 of 8

Re: BT 1572

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Just checked this. By deleting them, does it mean that the blacklisted callers can then continue to call me? I have just phoned Bt and the person told me that after 24 hours I can go into my account and continue to blacklist unwanted calls!  by reading previous messages on this forum, I don't think it is quite as simple as that. Thanks for your reply - will try again to delete them and see what happens!

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pompey1898
Recognised Expert
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Message 7 of 8

Re: BT 1572

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@JR011147wrote:

Just checked this. By deleting them, does it mean that the blacklisted callers can then continue to call me?Blacklisting a number does not stop them calling, they get sent to your junk mail. As they will no longer be blacklisted they will still ring though. I have just phoned Bt and the person told me that after 24 hours I can go into my account and continue to blacklist unwanted calls!You can always blacklist any number, up to a limit of 100.  by reading previous messages on this forum, I don't think it is quite as simple as that. Simples Thanks for your reply - will try again to delete them and see what happens!


 

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Bryneglwys
Beginner
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Message 8 of 8

Re: BT 1572

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Many thanks! Works a treat 👍🏻

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