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Giulio45
Newbie
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Message 1 of 5

BT 4500 big button cordless phone with answer machine

Phones do not ring so I don’t know that I am being called

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4 REPLIES
Distinguished Sage
Distinguished Sage
82 Views
Message 2 of 5

Re: BT 4500 big button cordless phone with answer machine

Welcome to this user forum.

Have you tried plugging a different phone into the socket just in case the phone is faulty?

If you ring the phone from a mobile, can you answer the call, even though the phone does not ring?

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Giulio45
Newbie
75 Views
Message 3 of 5

Re: BT 4500 big button cordless phone with answer machine

No,I haven’t tried with another phone but yes I can talk when I have tried from my mobile

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Distinguished Sage
Distinguished Sage
71 Views
Message 4 of 5

Re: BT 4500 big button cordless phone with answer machine

Its probably a fault in the exchange, but you need to try a different phone first, to prove its not the phone that is faulty. If you do not have another phone, you can get a cheap wired phone for less than £10. That would avoid a possible visit charge.

Try it from the test socket.

test socket.jpg

Who provides your phone service?

Giulio45
Newbie
55 Views
Message 5 of 5

Re: BT 4500 big button cordless phone with answer machine

Thanks, I’ll try both suggestions.

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