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Joe12345678
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Message 1 of 31

BT Call Protect

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We receive numerous spam calls from number with held callers ( Mainly Asia  and the Phillipines) on a regular basis looking at all the comments on the commuinty site BT Call Protect would be of no use to us as it cannot identify this type of call.

Am i correct?

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Distinguished Sage
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Message 2 of 31

Re: BT Call Protect

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it costs you nothing to try it works well for me spam calls now zero
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Phil_Wales
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Message 3 of 31

Re: BT Call Protect

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It will work fine against "number withheld" calls. You can set it up to block those, though you may also block calls from switchboards e.g doctor, hospital, school as many of these appear as "number withheld"

It's the spoofed number ones it can't block
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Distinguished Sage
Distinguished Sage
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Message 4 of 31

Re: BT Call Protect

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Those are the majority of calls I get these days.

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Phil_Wales
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Message 5 of 31

Re: BT Call Protect

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It's interesting. The pattern we see is:

 

First call is 0**** ***** randon 10 digit geographiclal number. If I drop the call or let the answerphone connect, it immediately rings back with another random 10 digit geographical number. Drop that one and it rings again immediately with a "number unavailable" call. I imagine it's an automated system. A human should have realised that they're not going to connect to anyone who's going to buy anything.

 

We're ex-directory, registerd with TPS and now have Caller Protect. All to no avail;. The problem is that the previous occupant seems to have answred every spam call available, and the number is on a zillion databases even though she moved out 6 years ago. 

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Joe12345678
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Message 6 of 31

Re: BT Call Protect

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Thanks i will give it a try.

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Joe12345678
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Message 7 of 31

Re: BT Call Protect

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Thanks i will see if this reduces thses calls. What i have been doing is just letting the phone ring and later do 1471 as soon as i hear callers number withheld or i do not regognize the number i delete them all.

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Johnoo
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Message 8 of 31

Re: BT Call Protect

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@Phil_Wales wrote:
 though you may also block calls from switchboards e.g doctor, hospital, school as many of these appear as "number withheld"



I do not think this is correct unless you as the account holder add the number manually to the blocked list.

Please advise if I'm incorrect

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Joe12345678
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Message 9 of 31

Re: BT Call Protect

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Thanks for your advice.

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Phil_Wales
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Message 10 of 31

Re: BT Call Protect

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there's a a switch in the online control panel you can set to block *all "withheld" numbers.
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