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Hi @brownd1950 The bt.com team can find no error with your call protect service. Please can you ensure you clear your cookies and cache and try again. Also it may be worth trying user a different internet browser. Let me know if you are still getting the same issue after trying these or it you are able to access ok now.
Thanks for the help Daniel. I had a shortcut on my desltop using Google Chrome for BT Call Protect which stopped working a few days ago. I tried the clearing cache etc suggestion but it didn't work so I used Internet Explorer11 to get a shortcut and it worked. Today I tried the old Google shortcut which I had parked in the corner of the screen and it worked again-total mystery. Thanks again , Harv1