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pompey1898
Expert
1,077 Views
Message 101 of 301

Re: BT Call Protect

Do you have unrecognised and international calls blocked ?

 

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biz777
Beginner
1,064 Views
Message 102 of 301

Re: BT Call Protect

I've blocked Unrecognized calls, but not International because I need to receive legitimate international calls.
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pompey1898
Expert
1,050 Views
Message 103 of 301

Re: BT Call Protect

Is 00555 the complete number ?

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biz777
Beginner
1,034 Views
Message 104 of 301

Re: BT Call Protect

Yes, when I dialled 1471 all I got was 00555.
Call Protect does not recognise this number and cannot blacklist it. I fear that scammers are generating numbers which can't be blocked.
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pompey1898
Expert
1,022 Views
Message 105 of 301

Re: BT Call Protect

@biz777,

 

You are right.  The most common being the spoofed 10 digit geographical numbers which can't be blocked, at this time anyway.

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biz777
Beginner
1,059 Views
Message 106 of 301

BT Call Protect

I'm receiving scam calls from Nigeria. How do I blacklist all calls from Nigeria but still receive calls from, say, France? Is there a way you could blacklist all calls from a particular area code? 

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Distinguished Sage
1,047 Views
Message 107 of 301

Re: BT Call Protect

As far as I know that cannot be done
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pompey1898
Expert
1,030 Views
Message 108 of 301

Re: BT Call Protect


@biz777 wrote:

I'm receiving scam calls from Nigeria. How do I blacklist all calls from Nigeria but still receive calls from, say, France? Is there a way you could blacklist all calls from a particular area code? 


@biz777,

 

Are there specific international numbers you want to let through ?  If so, I am not sure if this would work ?  Block international calls but, by signing up for 1571, make the specific numbers VIP.

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Wilf
Beginner
1,030 Views
Message 109 of 301

Call Protect and Allowing withheld numbers through

I have call protect and set it up as follows:

 

Blacklist settings
When turned on, calls from numbers in both blacklists will be sent to your junk voicemail.

    Personal Blacklist    ON     No entrie in this
     BT Blacklist          ON     Does not show you what is blocked

Call type settings
When allowed you will continue to receive calls from these numbers.

    Withheld numbers    ALLOW
    Unrecognised numbers    STOP
    International calls    STOP

 

The View recently received calls show

    Today 21:28:53 WITHHELD    Edit Phone did not ring
    Today 21:23:42 WITHHELD    Edit
    Today 20:59:16 WITHHELD    Edit
    Today 20:50:30 WITHHELD    Edit
    Today 20:49:54 0744 xxx xxx Edit
 
The Phone did not ring for the listed WITHHELD entries
The 20:49:54 call did ring the phone and I took the call

 

 

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Philm1
Newbie
985 Views
Message 110 of 301

Re: Call Protect and Allowing withheld numbers through

I've just got call protect and have the same problem. My daughter tried to call from work and it shows as withheld even though the settings should allow it through.  She left a voicemail (1572 junk didn't register it on the system) but there's no option to accept the number. Turning off the BT blacklist option allowed a call through from the same number but that defeats the object of having their blacklist on.  Waste of time really.  I guess creating your own blacklist is the way forward until this is resolved by BT.

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