I want to let you all know that we're locking this thread and thanks to everyone who has provided feedback on the BT Call Protect service.
Going forward if anyone is needs advice on how to use the service or is experiencing any technical problems please create a new thread and the community will be happy to help. We feel this will be the best option going forward as it will be easier for the community to offer assistance to anyone who is seeking help with the BT Call Protect service.
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You