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Stetran
Newbie
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Message 1 of 2

BT Cancelled my Business Line

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Bt have randomly cancelled my business line, i only found out as I had customers telling me that they couldnt phone through.

I called the faults support team and they told me that an 'interaction' was out through on the 5th of November and that my line had been cancelled.

Has anyone had a problem like this before or knows who I can speak to for help? The chap on the phone told me there was nothing he could do.

Why and how can they just casually cancel a landline? God knows how many customers I've lost.
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Cancelled my Business Line

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Welcome to the BT Residential Customers forum

As  you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

Thanks

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Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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