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Message 1 of 2

BT Cancelled my Business Line

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Bt have randomly cancelled my business line, i only found out as I had customers telling me that they couldnt phone through.

I called the faults support team and they told me that an 'interaction' was out through on the 5th of November and that my line had been cancelled.

Has anyone had a problem like this before or knows who I can speak to for help? The chap on the phone told me there was nothing he could do.

Why and how can they just casually cancel a landline? God knows how many customers I've lost.
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Distinguished Sage
Distinguished Sage
Message 2 of 2

Re: BT Cancelled my Business Line

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Welcome to the BT Residential Customers forum

As  you are a business user, please could you post on the BT Business forum at



Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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