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annieshep
Newbie
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Message 1 of 4

BT Decor 2200 corded phone - does not ring on incoming calls.

Followed Ringer Volume instructions but phone still does not ring on incoming calls, only the red light flashes. Any ideas? 

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Moderator
Moderator
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Message 2 of 4

Re: BT Decor 2200 corded phone - does not ring on incoming calls.

Hi @annieshep

Welcome to the Community and thanks for your post.  I have moved your post to this board where it is more appropriate.

Sorry you're having problems with your BT Decor 2200.  Your best bet would be to chat with product support.  You will find the number in this user guide which you can view here:  >> BT Decor 2200 User guide <<

Post back and let me know how you get on with this.

Cheers,

Robbie

Community ModeratorRobbieMac
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annieshep
Newbie
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Message 3 of 4

Re: BT Decor 2200 corded phone - does not ring on incoming calls.

Already read through the instruction manual & the phone is out of warranty. What next?

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Message 4 of 4

Re: BT Decor 2200 corded phone - does not ring on incoming calls.


@annieshepwrote:

Already read through the instruction manual & the phone is out of warranty. What next?


Hi @annieshep. Have you established if it’s the phone or something else? Easiest way is to borrow a neighbours phone. If it is the phone then it will probably cost more to get it repaired than to buy a new one. The following link gives the out of warranty contact details http://bt.custhelp.com/app/answers/detail/a_id/37297/~/bt-decor-2200

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