While I was decorating my room I accidentally pull the BT cable out from a junction box. Now my Internet has stopped working as well as my phone.
So I have one cable coming out from the wall which was going into the junction box another cable coming from the master socket to the junction box. All I need to know is how to wire the junction box. I have called BT and they have said they will charge £125 just to come out and look at it. Could anyone please help me before I have to pay BT to do it.
Below are some pictures of the wires and the junction box.
Cable coming from master socket:
Cable coming from outside:
If you need any more information please let me know. Thanks in advance
to decide which pair of wires coming from master socket just check the back of master socket and see which wires are connected to terminals A&B. they are the pair you need to connect to the 2 incoming openreach wires
You are not allowed to touch/tamper/re-connect any wires prior to your main socket I am afraid. You will need to get your CP to arrange a visit from Openreach.