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EMackie81
Beginner
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Message 1 of 3

BT Text Fixed Line SMS (wordsworth)

  • Trying to switch to alternative provider however it has been objected to - as there is an non compatible service on the line - it cannot be transferred until removed 

"BT Text Fixed Line SMS (wordworth)"

 

Called BT - 6 seperate times but not having any luck in finding correct department. Tried Openreach and Wholesale too.. no joy as won't deal directly with customer. 

Please can someone help?  

 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT Text Fixed Line SMS (wordsworth)

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Moderator
Moderator
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Message 3 of 3

Re: BT Text Fixed Line SMS (wordsworth)

Hi @EMackie81 

Welcome to the Community and thanks for your post!

Sorry for the problems you're having switching your services.  You can get in touch with us and we will check this out.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

Community ModeratorRobbieMac
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