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cozza11
Beginner
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Message 1 of 6

BT Verve (4 handsets) - Touchtones

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I dont seem to be able to use touchtones.  This is very annoying as some companies cut off a call if you cannot press 1 etc.  Is there a setting or something to make this feature work on these phones?

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Moderator
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Message 2 of 6

Re: BT Verve (4 handsets) - Touchtones

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Hi cozza11 and welcome,

 

Which model BT Verve do you have? You can find a list of the models and userguides here. Let us know how you get on.

 

Cheers

 

David

 

Community ModeratorDaveM
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cozza11
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Message 3 of 6

Re: BT Verve (4 handsets) - Touchtones

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Thanks David it is a Verve 450, I have read the user guide several times and still cannot find anything about enabling the touchtones on the handset.

 

I would be extremely grateful if you could come up with a solution for me.

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Moderator
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Message 4 of 6

Re: BT Verve (4 handsets) - Touchtones

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Hi cozza11,

 

Thanks for posting back!

 

Your best bet would be to get in touch with the helpdesk for that model of handset.  You'll find their number on page 77 of the user guide Smiley Happy

 

All the best,

 

Robbie

Community ModeratorRobbieMac
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cozza11
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Message 5 of 6

Re: BT Verve (4 handsets) - Touchtones

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Thank you David.

 

I have looked through a few other posts, and saw one about problems with txting which gave me some ideas to try.

 

I believe I have now resolved the issue, through Settings, Base settings and then Dial Mode, changing the pulse mode to tone.

 

Have tested out and it now seems to work.

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Message 6 of 6

Re: BT Verve (4 handsets) - Touchtones

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Great stuff cozza11. Glad to hear it's all sorted. Thanks for sharing that.

Cheers

David
Community ModeratorDaveM
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