cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
pranab
Aspiring Contributor
104 Views
Message 1 of 2

BT business landline cancelled, but recieved collection letter

Go to solution

I cancelled my BT landline to move to a different provider. And after a month I recieved a collection letter, for £60 including interest, surprisingly because all bills had been paid. I called up the business helpline and they advised to ignore the collection letters as my account has been closed and there was no outstanding payments from my side.

Am I being paranoid or should I just chill regarding the collection which I may recieve in the future. Considering that BT didn't bother to mention any outstanding payments on my side before sending it to the debt collection agency.

0 Ratings
1 REPLY 1
Distinguished Sage
Distinguished Sage
99 Views
Message 2 of 2

Re: BT business landline cancelled, but recieved collection letter

Go to solution

this is a residential forum and cannot help with business customers  you need to post here  https://business.forums.bt.com/



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings