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Toddie1982
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Message 1 of 2

BT fault Upfront test

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Just a curious question .....

Broadband working fine with no issies. Clicked on track a fault in BT as was just being nosey ..

 

I notice ovet last few weeks there has been a couple of times it says under closed faults ... BT Broadband them in Fault type it says Upfront Test.

 

What does this mean as I haven't raised a fault?

 

Stuart 

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Re: BT fault Upfront test

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Hi @Toddie1982 when you run the online diagnostics to check your line or broadband in MyBT it logs a fault on the system, there's nothing to worry about as this is normal.