Hi and welcome.
Friends and family no longer exsists
Hi and thanks for the welcome.
So when did friends and family end?
It would have courteous if BT could have e-mailed me to let me know the service was ending.
It ended in April 2010.
The Friends and Family Mobile is still going though.
Thanks for the answers, I will be happy to click the stars.
Molly I think a previous answer to my question said that friends and family still exists on mobiles.
My mother is still under the impression that her Friends and Family set up is exactly as it was in 2009, and still religiously observes keeping calls under the hour and still worries if she goes over (even though my late father is no longer alive to bang the ceiling as an admonishment).
Can you please explain what version of F & F will have been applied to her account automatically, so that I can re-explain it all back to her, and she can do likewise to her siblings who all stilll also have been timing their calls religiously for the last nine years needlessly?
There are 3 main types of calling plans for calling UK landlines, they are :
Unlimited weekend calls (Inclusive midnight friday to midnight Sunday)
Unlimited evening and weekend calls (Inclusive 7pm to 7am weekdays, 7pm Friday right through to 7am Monday)
Unlimited anytime calls (Inclusive any time of any day) and also gives half price calls to UK mobiles.
During the inclusive period calls to UK landlines are free for up to 1 hour per call, after 1 hour they become chargeable, you can always hang up and redial to get another hour free.
During the inclusive period you can also make free calls to 0845 and 0870 numbers (Fair use applies of 150 calls or 1000 minutes per month)
Do you have access to your mothers bills ? if she doesn't have broadband and makes more than an 90 minutes of calls per month, see about moving her to Home phone saver 2020, It's £21.99 which includes line rental, also comes with unlimited anytime calls and a whole host of other handy features, another benefit is it comes with a price guarantee until 2021 even after the 18 month minimum duration, so you can set her up and not worry about the monthly cost increasing.
If she does have broadband then you'd have to see how many calls she makes to see what calling plan would suit her needs.