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MGK1
Beginner
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Message 1 of 4

BT1700 base stopped working

Our additional BT1700 base has stopped working - no blue light. Everything else working. What could be the problem? Cable ok. Tried another power socket. Any help would be much appreciated.

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DavidM
Moderator
Moderator
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Message 2 of 4

Re: BT1700 base stopped working

Hi @MGK1 and welcome.

 

Did you manage to get this sorted? How old is the additional base unit? 

 

Cheers

 

David

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MGK1
Beginner
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Message 3 of 4

Re: BT1700 base stopped working

Hi David, the additional base (bought with the number 1 phone) is about 4 years old. It worked fine until recently. Cable etc perfectly fine. Any ideas?  Thanks for your interest.

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RobbieMac
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Message 4 of 4

Re: BT1700 base stopped working

Hi @MGK1

 

Thanks for posting back!

 

Your best bet would be to contact product support for that handset unit.  You'll get the number here: BT1700 User guide

 

For your convenience, it's 0800 980 8999.

 

Cheers,

 

Robbie

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