BT1700 base stopped working

[MGK1]

Our additional BT1700 base has stopped working - no blue light. Everything else working. What could be the problem? Cable ok. Tried another power socket. Any help would be much appreciated.

[DavidM]

Hi @MGK1 and welcome.

Did you manage to get this sorted? How old is the additional base unit? 

Cheers

David

[MGK1]

Hi David, the additional base (bought with the number 1 phone) is about 4 years old. It worked fine until recently. Cable etc perfectly fine. Any ideas?  Thanks for your interest.

[RobbieMac]

Hi @MGK1

Thanks for posting back!

Your best bet would be to contact product support for that handset unit.  You'll get the number here: BT1700 User guide

For your convenience, it's 0800 980 8999.

Cheers,

Robbie