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Beginner
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BT6500 Handset charged but is completely unresponsive

Hi, I have a BT6500 twin. One of the handsets works perfectly, but the other is completely unresponsive.

 

The handset display looks normal, and it shows as completely charged.

 

The base unit charging light comes on as normal when I put the handset in to charge, but it does not beep like it does when I put the good handset in.

 

None of the keys on the keypad work. It is not locked, there is no lock indicator displayed, and I have tried pressing and holding the lock key several times.

 

It does not ring

 

It does not light up

 

It will not pick up calls

 

It will not make calls

 

There is nothing in the user guide that describes this problem or how to deal with it.

 

I'd be grateful if anyone could share any ideas on how to fix this.

 

Many thanks and regards

HS

 

 

 

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Distinguished Sage
Distinguished Sage
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Re: BT6500 Handset charged but is completely unresponsive

Take the batteries out, leave it for a minute, then put them back in, making sure they are making a good connection with the strips inside.

 

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Beginner
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Message 3 of 3

Re: BT6500 Handset charged but is completely unresponsive

This may seem like a stupid question, but how do I get the batteries out of the handset?

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