Hi, I have a BT6500 twin. One of the handsets works perfectly, but the other is completely unresponsive.
The handset display looks normal, and it shows as completely charged.
The base unit charging light comes on as normal when I put the handset in to charge, but it does not beep like it does when I put the good handset in.
None of the keys on the keypad work. It is not locked, there is no lock indicator displayed, and I have tried pressing and holding the lock key several times.
It does not ring
It does not light up
It will not pick up calls
It will not make calls
There is nothing in the user guide that describes this problem or how to deal with it.
I'd be grateful if anyone could share any ideas on how to fix this.
Many thanks and regards
Take the batteries out, leave it for a minute, then put them back in, making sure they are making a good connection with the strips inside.
This may seem like a stupid question, but how do I get the batteries out of the handset?