cancel
Showing results for 
Search instead for 
Did you mean: 
Karl60
Beginner
208 Views
Message 1 of 2

BT8500 Cutting off calls

In the past couple of weeks our pair of BT8500 phones have started cutting off callers after about 5-6 minutes.  The connection is lost - neither party can hear the other - but there is no dial tone.  It's like the connection is still open but not passing voice.  

 

We've confirmed that no buttons are being pressed whilst in the call but that makes no difference.  All other phone functions are OK.  

 

Everything as been just fine with these phones for the past few months except the last 2 weeks or so.

 

Any ideas welcomed?

 

Thanks.

 

0 Ratings
Reply
1 REPLY 1
rarmitage124
Recognised Expert
201 Views
Message 2 of 2

Re: BT8500 Cutting off calls

Have you tried using a different phone?

If you have, is your phone connected to the master socket?

What does the master socket look like?

If my post has been useful, please click on the Ratings star on the left-hand side of the post.

If I have answered your question correctly please let me know by clicking on ’Mark as Accepted Solution' Thanks
0 Ratings
Reply