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Beginner
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Message 1 of 2

BT8500 can't factory reset

Hi,  I'm hoping someone can help us, we bought these phones a year ago and they are excellent until recently, we changed providers from Plusnet to Sky in August and now half of the features don't work.  We can't use the last number redial, don't know who has rung us if we have a missed call, change the time or even factory reset.

Thought factory reset would help but can't even do that!

Can anyone help?

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Moderator
Moderator
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Message 2 of 2

Re: BT8500 can't factory reset

Hi @ToriaStitch,

Welcome to the Community and thanks for your post!

Sorry to see you're having problems with your BT8500 handsets.  Your best bet would be to speak to product support for that model of handset.  You'll find the contact details for product support, plus the user guide, using this link >> BT8500 product details <<

Post back and let us know how you get on with this.

Cheers,

Robbie

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