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fth
Newbie
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Message 1 of 3

BT8610 Phone secondary/dummy base station keeps beeping every 15-20 minutes

Hello. I wonder if anyone can help. We have two BT8610 phones. The secondary or "dummy" base station keeps beeping roughly once every 15-20 minutes and we can't work out why.

The battery in the handset appears to be OK and there are no error messages shown.

Can't find anything in the 8610 manual which indicates what the problem might be.

All suggestions will be gratefully received.

Thank you.

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Message 2 of 3

Re: BT8610 Phone secondary/dummy base station keeps beeping every 15-20 minutes

Hi @fth I would call the product help desk:

Product helpdesk information

If your phone is within warranty:

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

http://bt.custhelp.com/app/answers/detail/a_id/55305/~/bt8610-advanced-call-blocker

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fth
Newbie
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Message 3 of 3

Re: BT8610 Phone secondary/dummy base station keeps beeping every 15-20 minutes

Thank you VeteranISPUser.

However, I think our phone is now out of warranty and - cheeky of me I know - I don't relish paying 65 pence per minute phoning a premium rate telephone number for an issue which I am sure must have happened in the past and which I would expect to be covered in the product's user manual.

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