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CW
Aspiring Contributor
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Message 1 of 2

Broadband Speed Slow And Fluctuating.

I have ADSL broadband from Virgin that is suffering from  very slow and fluctuating speed.

They have informed me there is an issue with my line:

 

"There seems to have been a PSTN failure with the results, we've seen a Dis In Network when running the copper line test"

 


Can anyone from BT help please?

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Broadband Speed Slow And Fluctuating.

Your posts do not go to bt. Try reporting a fault to 151


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