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Beginner
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Message 1 of 5

Caller Display has stopped

Just shows "Call" for incoming calls all of a sudden - no change in contract, no change to the phone (BT Studio Plus 5500) either. Any suggestions welcome to get this fixed. 

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Caller Display has stopped

@Veenay 

Please check to see if  Caller Display is switched on by entering the code * # 234 #. If it's active you'll get the message Caller identity will be displayed.

 

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Beginner
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Message 3 of 5

Re: Caller Display has stopped

Ok, let me try when i am back home on Thursday and revert. tks

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Beginner
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Message 4 of 5

Re: Caller Display has stopped

it says that "this service is not available". I am on a prepaid annual service and this was renewed earlier in the year. it has been working until recently as mentioned earlier. 

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Moderator-Retired
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Message 5 of 5

Re: Caller Display has stopped

Hi @Veenay,

Thanks for coming back to post on the thread. I'm sorry to hear that your Caller Display is not working.

I've sent you a Private Message with details on how you can get in contact with the mod team.

Thanks 

Matt

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