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cgz2
Aspiring Contributor
268 Views
Message 1 of 8

Caller Display

Is this really a national fault? How long has this fault been known about? My caller display stopped working and I have had to reopen the BT fault 4 times now. Does anyone at BT know what is going on? Openreach have visited, changed sockets and still the problem remains unresolved. According to the latest chat with BT there is currently no solution but it is being worked on. No solution means no-one has had their caller display fault resolved. Is that true?

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7 REPLIES 7
Distinguished Sage
261 Views
Message 2 of 8

Re: Caller Display

if you try a forum search you will find many posts on the subject
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cgz2
Aspiring Contributor
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Message 3 of 8

Re: Caller Display

I know there are many posts on this. Why does BT insist it is a fault with no solution yet it seems some on here have had their fault resolved?

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Distinguished Sage
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Message 4 of 8

Re: Caller Display

it appears to be an intermittant problem and almost impossible to track down that is why you are being told it has no resolution yet
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cgz2
Aspiring Contributor
217 Views
Message 5 of 8

Re: Caller Display

If that's true then no-one, nationwide, has had their caller display fault fixed. Is that true?

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Distinguished Sage
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Message 6 of 8

Re: Caller Display

the fault is intermittent some peoples caller display works without problems other have been resolved some still has problems there appears there is no standard cure
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beans44
Newbie
186 Views
Message 7 of 8

Re: Caller Display

You do realise if you have your caller display put back on you sign up for another one year contract!

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Distinguished Sage
Distinguished Sage
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Message 8 of 8

Re: Caller Display


@beans44 wrote:

You do realise if you have your caller display put back on you sign up for another one year contract!


Only if you want it free. If you are happy to pay the monthly charge, then your contract is not affected.

 

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