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Newbie
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Message 1 of 4

Caller ID stopped working

Caller ID has stopped working again.  This happened last year and took an unacceptable length of time to fix.

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Caller ID stopped working

Have you recently renewed your contract, as that seems to remove it, and you have to add it again?

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Newbie
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Message 3 of 4

Re: Caller ID stopped working

No, have not renewed recently.  This has happened before and took BT several attempts to fix.

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Caller ID stopped working


@ithow wrote:

No, have not renewed recently.  This has happened before and took BT several attempts to fix.


I cannot find any previous post on this forum from you, relating to this.

Please check to see if  Caller Display is switched on by entering the code * # 234 #. If it's active you'll get the message Caller identity will be displayed.

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