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wxtwxt
Aspiring Contributor
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Message 1 of 13

Can I give up my BT landline, but keep my BT broadband?

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I have the BT package 'Broadband and Calls (BT Infinity Option 2) - Phone Unlimited Anytime Plan'.

I seldom use the BT landline, because we have plenty of mobile phones in the house.

I'd like to give up the landline phone, but keep my BT broadband.

Is this permissible?

I've had both BT landline and broadband for a few years now.

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12 REPLIES 12
Distinguished Guru
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Message 2 of 13

Re: Can I give up my BT landline, but keep my BT broadband?

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No, it cannot be done

toekneem

(EASBF)

wxtwxt
Aspiring Contributor
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Message 3 of 13

Re: Can I give up my BT landline, but keep my BT broadband?

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You say it cannot be done. Pity. Thanks for your quick response.
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Distinguished Guru
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Message 4 of 13

Re: Can I give up my BT landline, but keep my BT broadband?

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Yes, sorry, you have to have an active telephone line in this country to obtain a broadband service. The only company that I know of that does not require you to have a telephone line is Virgin media.

toekneem

(EASBF)

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wxtwxt
Aspiring Contributor
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Message 5 of 13

Re: Can I give up my BT landline, but keep my BT broadband?

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Okay. Now I know. Thank you.
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Distinguished Guru
Distinguished Guru
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Message 6 of 13

Re: Can I give up my BT landline, but keep my BT broadband?

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You have to keep the line but you can cancel the Unlimited Anytime Calls plan. Ring the Options Team on 0800 800 030.

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mcowley01
Aspiring Contributor
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Message 7 of 13

Re: Can I give up my BT landline, but keep my BT broadband?

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Hi, sorry to barge into this post but can someone please tell me how to start a new topic? (Can't see it anywhere). Thanks in advance.

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Distinguished Sage
Distinguished Sage
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Message 8 of 13

Re: Can I give up my BT landline, but keep my BT broadband?

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@mcowley01 wrote:

Hi, sorry to barge into this post but can someone please tell me how to start a new topic? (Can't see it anywhere). Thanks in advance.


just go the board on which you want to post then select new message on the left at top of board



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AJF
Newbie
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Message 9 of 13

Re: Can I give up my BT landline, but keep my BT broadband?

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what was the final outcome ? Thanks

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Distinguished Sage
Distinguished Sage
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Message 10 of 13

Re: Can I give up my BT landline, but keep my BT broadband?

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@AJF

You are posting on a thread which is four years old !

 

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