I have just had BT line installed, was previously with Virgin, I am trying to make calls but when I dial a mobile or landline I get a dead tone, dialling the 0800 BT number did work but it it outside working hours at the moment, wondering if anyone can advise?
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Thanks for the replies guys.
I get the ringing tone on my mobile when I call the number but the home phone does not ring, unfortunately I don't have another phone to plug in. I'm not sure if it would ring if I plugged it back in the Virgin socket- did not want to try this in case it messed anything up!
How long does it take to import? He did it by around 6pm yesterday.
Just an update- this was resolved - it was the number being imported, Angelo in technical team was very helpful in resolving it.
Thanks again guys