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alanmitic
Beginner
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Message 1 of 3

Can't view account details online

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I cannot see my account details when I look into mybt. I get the following error:

"Sorry, we can’t get your account details at the moment

We’re trying to fix the problem at the moment. Please come back later"

This error has been shown since I got my landline a few months ago.

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Can't view account details online

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alanmitic
Beginner
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Message 3 of 3

Re: Can't view account details online

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Live chat did indeed sort it out for me.  Thanks

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