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Bilbo2030
Newbie
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Message 1 of 3

Cancelling phone line

I have just arranged for a bt landline just calls paying only line rental and for calls used, they have activated my line yesterday and its a 12 month contract, will I be charged for cancelling as I wish to go with sky. And have been told i would need to cancel this first. There must be a min number of days that I have to change my mind?. Please help
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2 REPLIES 2
Distinguished Sage
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Message 2 of 3

Re: Cancelling phone line

yes you will be charged the full amount for the outstanding period of your contract you can only cancel free up to the service starting
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Distinguished Guru
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Message 3 of 3

Re: Cancelling phone line

Yes, you will be charged if you leave early.  The charges are set out on page 2 of this document http://www.productsandservices.bt.com/consumer/assets/downloads/BT_PhoneTariff_Residential.pdf

 

Your right to cancel ended the day the service went live.  You could have cancelled any time up to then.

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