Once the Forum Mods have read your post they will post an invite here once you reply to them they will take personal ownership of the problem until resolved.
Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help
The forum mods normally reply within 3/5 working days after you have contacted them via their contact form
They will contact you personally by email or phone
How do i contact them or reply to them ?
See the previous post. You should see a message from a moderator here in the morning.
I'm sorry about the problems with your line, pleas use the 'contact the mods' link in my forum profile to send in your details and we'll be happy to help.